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Freight Terms & Conditions

Shipping

We ship most of the orders within 1-3 business day after we confirm your payment. Some items may require a longer despatch period. On occasion there may be unforeseen delays in shipping your order. We will notify you via phone or email if we determine your order can not be shipped our within 2 days.

Standard shipping - Most shipped packages are delivered within 1-6 business days from the day they are shipped depending on destination.  

We use STAR TRACK EXPRESS as our delivery company Ex Melbourne to most detinations. Please note a signature is required when delivering goods, STAR TRACK or any of our carriers cannot leave goods without a signature.

 

Freight charges
 
Are calculated by the delivery address postcode.

 

Victoria

Metro: 3000 - 3207 , 3752 , 3800 - 3804, 3806, 3976

$15.00 + GST

Country: All other Victorian destinations
$20.00 + GST

 

New South Wales

Metro: 2000-2234, 2555-2567, 2600-2620, 2740-2770, 2900-2914
$15.00 + GST

Country: All other New South Wales destinations
$20.00 + GST

 

Queensland

Metro: 4000-4179, 4300-4301, 4500-4504, 4508-4509
$25.00 + GST

Country: All other Queensland destinations
$40.00 + GST

 

Western Australia

Metro: 6000-6201,6832-6997
$35.00 + GST

Country: All other Western Australia destinations
$60.00 + GST

 

South Australia

Metro: 5000-5050, 5051-5052, 5061-5115, 5125-5127,
         
5158-5162, 5164-5166, 5168, 5942-5950
$20.00 + GST

Country: All other South Australia destinations
$30.00 + GST

 

Tasmania

Metro: 7000-7020, 7109-7119, 7150-7190, 7250-7260, 7900
$20.00 + GST

Country: All other Tasmanian destinations
$30.00 + GST

 

Northern Territory

Darwin & Alice                                                                          
$50.00 + GST

International Shipping

Please email us at sales @ yamzar.com.au or all international enquiries, orders or shipping.

 

Customer Service Policy

If for any reason we are unable to dispatch your oder we will notify you within 2 business days

Yamzar Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 1-3  business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Payment

Payment must be made at check out before goods are despatched.

We accept payments through our secure Westpac gateway called PAYWAY which accepts credit card payments.

A tax invoice clearly stating the GST amount and our business details will be supplied with each delivery.

If your choice of payment is Direct Debit, please notify us via email (sales @ yamzar.com.au) once you have made the payment with a bank reciept of payment attached to the email.

Product

All our products are brand new and sourced from leading and reliable suppliers.

Returns

Please contact us via email ( sales(at)yamzar.com.au with any claims or comments.
Contact must be made within 3 working days of the reciept of the goods to make the claim.
Any claims outside the 3 working days will not be recognised.
Any returns must be in the original packaging in an unused condition.

Yamzar regrets that we will not be responsible for the loss of returned items as well as the returned shipping costs.
Returned items by COD will be rejected.

Privacy Policy

Yamzar Pty Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and to personalise your shopping experience with us; that's all. Yamzar Pty Ltd uses cookies to allow you to maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Yamzar Pty Ltd only last while you're browsing our website. We do not store persistant cookies on your computer. Whenever you use our website or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We not keep a record of the IP addresses from which users access our sute except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allow us to track your order.

 

Security Policy

When purchasing from Yamzar Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre sales @ yamzar.com.au